2024 Annual Client Survey

How would you describe your organization?
—Please choose an option—For ProfitNot For ProfitNot For Profit Registered CharityNGOHigher EducationSocial Enterprise

What is the primary focus of your organization? Please select all that apply:
Arts and CultureConstructionEconomic DevelopmentEducation and ResearchFair TradeFood SecurityGovernmentHealthInternational DevelopmentManufacturingRecreationReligious / Faith-basedRetailSocial ServicesOther

How many staff are employed at your organization?
—Please choose an option—1-910-4950-100More than 100

What services do you currently use from PeaceWorks? Please select all that apply:
Technology ConsultingOn-site IT and Network SupportHelp Desk IT SupportManaged Services (monthly MSP flat fee for IT services)Website Design and DevelopmentWebsite Maintenance and/or SupportCRM (Constituent Relationship Management) SolutionsHostingCustom Web Application Development, Maintenance, and/or Support

Do you use PeaceWorks to purchase any software or hardware?
YesNo

Do you use PeaceWorks for all your technology needs?
YesNo

When working from home, do you feel confident your staff can do the following:
Securely access all dataWork efficientlyCommunicate effectively with coworkersAccess your softphone features (calls and voicemail)

With return-to-work policies taking place, will your staff:
Continue to work from homeReturn to the office full-timeHave a hybrid working environment – sometimes at home, sometimes at the office

Are there governmental policies that you need to be aware of and, if so, what part of them is of particular concern? For example, AODA, CASL, PIPEDA, PHIPA, Canadian Data Storage, etc.?

What technology are you looking for in the next 2 years? Please select all that apply:
Cloud Computing (migrating services away from on-premises physical servers to the cloud)Email MigrationSharePoint ImplementationManaged Services (monthly flat fee for services)Website Design or RedesignHosting SolutionsOn-line Donation IntegrationVolunteer Management SolutionCRM ImplementationNetwork UpgradesReplacing Legacy SoftwareSoftware IntegrationUpdated HardwareVOIP Phone System
Other/More Details:

Do you have a backup solution for your data?
YesNo

If yes, is your backup solution tested regularly?
YesNo

If you use Microsoft 365, are you using any additional backup for that data?
YesNo

The Drupal 7 Content Management System (website platform) will no longer be officially supported after January 2025. Do you have a current Drupal 7 site that you are needing to update?
YesNo

What are the main reasons you work with PeaceWorks? Select all that apply:
PeaceWorks offers quality technology servicesPeaceWorks offers solutions that are within my budgetPeaceWorks understands the needs of my company and / or sectorPeaceWorks has values that align with my organizationPeaceWorks has friendly staff that truly care about my organization

Overall, how satisfied are you that PeaceWorks is meeting your technology needs?
Not At All SatisfiedNot SatisfiedSatisfiedVery SatisfiedExtremely Satisfied

Overall, how satisfied are you with your relationship with PeaceWorks?
Not At All SatisfiedNot SatisfiedSatisfiedVery SatisfiedExtremely Satisfied

Do you feel that you are receiving sufficient communication from PeaceWorks?
From your technical consultant:
YesNo

From management:
YesNo

From PeaceWorks as an organization:
YesNo

Do you have any recommendations for improvements?

Would you be interested in attending online webinars or in-person workshops on technology solutions?
YesNo
Do you have any topics you would like to suggest?:

PeaceWorks and Lenovo have partnered to provide monthly newsletters with current IT news. Would you like to receive these?
YesNo

Would you recommend PeaceWorks to other organizations? Why or Why Not?

Would you like to be contacted by PeaceWorks to discuss any new projects or any concerns you may have? If yes, please tell us your preferred method of contact:

Contact Information

This survey can be filled out anonymously, but we would like to know who you are. Your contact information is required if you have asked to be contacted. Please note that you may request our newsletter by signing up for it on the bottom right hand side of our homepage.

Your first name

Your last name

Your email