Hai is the IT guy who is always willing to help. He has years of experience in Infrastructure Services and has in depth knowledge in Help Desk support. His experience includes participating in pre-sales works, Tier 1 Help Desk, Tire 2/3 Technician and coordinating with 3rd party partners in lots of IT support projects in both Beijing and Toronto. He is committed to improving clients’ IT environment and user experience with his expertise on workstation and server maintenance, network management, cloud platform and virtualization. He also likes soccer.