Ahmad is accomplished in strategy planning, IT business solutions, and technical support for local and remote clients. He provides excellent IT solutions and technical support for servers, terminals, network & security, printers, PCs, mobile devices, and more. He is an exceptional problem-solver that is focused on resolving client issues in an efficient and easy to understand manner. He is skilled at documenting and creating policies that make the help desk user experience more enjoyable and successful. He is also fluent in English, Arabic, and basic French.