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Enabling TLS/SSL Encryption

How to Enable Secure Connections

Please note that the new server will only accept secure connections using TLS/SSL for encryption.  This follows industry standards and security best practices.  

If you use Outlook or Apple Mail, see below for the exact steps.

For any other email software, here are general steps you need to take:

  • open the account settings for your PeaceWorks account
  • Under Incoming Server, set Connection Security to TLS/SSL.  If you use IMAP, set the port to 993.  If you use POP3, set the port to 995.
  • Under Outgoing Server, set Connection Security to TLS or SSL.  Set the port to 587 or 465.

Outlook 2016, 2010 and 2007

  • Open Outlook
  • Click File > Account Settings > Account Settings…
  • Select your PeaceWorks email account and click Change…
  • Click More Settings …
  • Click the Advanced tab.
  • Now Change the following settings:

If you use IMAP

Incoming Server (IMAP):

  • Set "Use the following type of encryption connection" to SSL/TLS
  • Ensure the port number is 993

Outgoing server (SMTP):

  • Set the port number to 587
  • Set "Use the following type of encryption connection" to STARTTLS

 

If you use POP3

Incoming Server (POP3):

  • Enable "This server requires an encrypted connection"
  • Ensure the port number is 995

Outgoing server (SMTP):

  • Set the port number to 587
  • Set "Use the following type of encryption connection" to STARTTLS.

  • Click OK
  • Click Next
  • Click Finish

Apple Mail

  • Go to Mail -> Preferences
  • Select your PeaceWorks Account
  • Click Server Settings

If you use IMAP

Incoming Server (IMAP):

  • Uncheck  "Automatically manage connection settings"
  • Set port number to 993
  • Enable Use TLS/SSL

Outgoing server (SMTP):

  • Uncheck  "Automatically manage connection settings"
  • Set the port number to 587
  • Enable Use TLS/SSL
  • Set Authentication to Password

 

If you use POP3

Incoming Server (POP):

  • Uncheck  "Automatically manage connection settings"
  • Set port number to 995
  • Enable Use TLS/SSL

Outgoing server (SMTP):

  • Uncheck  "Automatically manage connection settings"
  • Set the port number to 587
  • Enable Use TLS/SSL
  • Set Authentication to Password
  • Save

About PeaceWorks

PeaceWorks provides first-rate technology solutions that enable organizations to achieve their mission with increased ease and efficiency. We focus on genuine client-focused relationships, connecting client needs with sustainable and reliable technology solutions.
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101-554 Parkside Drive
Waterloo, Ontario
Canada
N2L 5Z4

Phone: 519.725.7875
Fax: 519.725.4220
Toll Free: 888.817.3048

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100-62 Hargrave Street
Winnipeg, Manitoba
Canada
R3C 1N1

Phone: 204.480.0314
Fax: 204.415.2051
Toll Free: 888.817.3048

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